Service · AI & Automation

AI that does real work
in your business

Assistants on your own data, workflow automation, and AI integrated into the systems you already run.

The problem, in your words

You keep reading that AI will transform your industry, but every conversation you've had about it was either a sales pitch for magic or a quote with a terrifying number on it. Meanwhile your team still spends hours a week answering the same questions, retyping information between systems, and hunting through documents.

What we actually build

Assistants trained on your data

A chatbot or internal assistant that answers from your documents — policies, product specs, contracts, past correspondence — not from the open internet. For your customers, your staff, or both.

Document & workflow automation

Invoices read and posted automatically. Enquiries triaged and routed. Reports that write themselves. We find the tasks that eat hours and automate those first.

AI inside what you already have

You don't need a new platform. Most of the value is in adding AI to the CRM, inbox, spreadsheet or database you already run on.

Custom machine learning

Rarely the right first step — and we'll tell you when it isn't. Sometimes a well-placed database query beats a language model, at a tenth of the price.

What an engagement looks like

Most AI projects start with a two-week Discovery Sprint (£2,400): we map the workflow, test feasibility on a sample of your real data, and give you a working prototype plus a fixed quote. Typical full builds run 3–8 weeks.

What it costs

An assistant on your own data typically lands between £5,500 and £15,000 depending on data sources and integrations; workflow automation projects from £3,800. Full detail on the Rates page.

Why us for this

Our founder spent the last four years running engineering at a regulated payments company — where "the AI said so" is not an acceptable audit answer. We build AI with the same discipline: logged, testable, and honest about failure modes.

Bring the task you'd most like to never do again

Tell us what's slowing
your business down.

Thirty minutes, no charge, no salesperson — you'll be talking to the engineer who'd lead your project. Reply from Mohsin within one business day.

hello@cloudmsd.com